Jira Service Management

{"xsrfToken":"266eaa7bbb86f2730eab290b44c89f09d482bd15_lout","branding":{"id":"8","key":"wflow","name":"Propojení wflow.com se Solitea Vario","portalBaseUrl":"/servicedesk/customer/portal/8","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/8/10","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0b6aa3","headerLinkHoverBGColor":"#0b6aa3","headerBadgeColor":"#0b6aa3"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ca2bd540-a3aa-41de-a0c6-431122319719/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyYzlmYThkMC03MWMyLTQyOGYtODkyNS04MTI3ODJlNjEzMTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNhMmJkNTQwLWEzYWEtNDFkZS1hMGM2LTQzMTEyMjMxOTcxOSI6WyJyZWFkIl19LCJleHAiOjE3NDM3NTg3MTEsIm5iZiI6MTc0Mzc1ODExMX0.6DT_EmE4sP-ut9NHAl6r9BrbFizUNiclqNM7z4BAooY&client=2c9fa8d0-71c2-428f-8925-812782e61318&mode=fit","logoId":"ca2bd540-a3aa-41de-a0c6-431122319719","isLogoAvailable":true,"helpCenterTitle":"Vítejte v Helpdesku","sharedPortalName":"Mepatek | Helpdesk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"cs-CZ":{"helpCenterTitle":"Vítejte v Helpdesku","sharedPortalName":"Mepatek | Helpdesk","localeDisplayName":"čeština (Česko)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"cs-CZ","userLanguageTag":"cs-CZ","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/3d48cfc6-eaf7-4866-8b69-2968acf14750/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyYzlmYThkMC03MWMyLTQyOGYtODkyNS04MTI3ODJlNjEzMTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNkNDhjZmM2LWVhZjctNDg2Ni04YjY5LTI5NjhhY2YxNDc1MCI6WyJyZWFkIl19LCJleHAiOjE3NDM3NTg3MTEsIm5iZiI6MTc0Mzc1ODExMX0.fQQAMw_J7o-EjRNT42AdEZm6L_hunjwQvFNQqVDq3_Q&client=2c9fa8d0-71c2-428f-8925-812782e61318&height=300&mode=fit","bannerMediaApiFileId":"3d48cfc6-eaf7-4866-8b69-2968acf14750","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"8","key":"wflow","projectId":10032,"serviceDeskId":8,"name":"Propojení wflow.com se Solitea Vario","description":"Vítejte! Vyberte z uvedených možností a zadejte svůj požadavek.","portalBaseUrl":"/servicedesk/customer/portal/8","reqTypes":[{"id":"91","name":"Další dotazy","descriptionHtml":"","callToAction":"Další dotazy","introHtml":"Nenašli jste to, co hledáte? Vyberte tuto možnost a my vám pomůžeme.","icon":10558,"iconUrl":"https://mepatek.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10558","groups":[17],"key":""},{"id":"90","name":"Dotazy ke zkušební verzi produktu","descriptionHtml":"","callToAction":"Dotazy ke zkušební verzi produktu","introHtml":"Zkoušíte náš produkt a chcete více informací? Vyberte tuto možnost a my vám rádi na vaše dotazy odpovíme.","icon":10550,"iconUrl":"https://mepatek.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[17],"key":""},{"id":"89","name":"Dotazy ohledně licencování a fakturace","descriptionHtml":"","callToAction":"Dotazy ohledně licencování a fakturace","introHtml":"Tuto možnost zvolte, pokud máte dotazy ohledně licencování nebo fakturace.","icon":10545,"iconUrl":"https://mepatek.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[17],"key":""},{"id":"93","name":"Nahlásit chybu","descriptionHtml":"","callToAction":"Nahlásit chybu","introHtml":"Sdělte nám, s čím máte problémy.","icon":10554,"iconUrl":"https://mepatek.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10554","groups":[17],"key":""},{"id":"94","name":"Navrhnout novou funkci","descriptionHtml":"","callToAction":"Navrhnout novou funkci","introHtml":"Sdělte nám svůj nápad na novou funkci.","icon":10544,"iconUrl":"https://mepatek.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10544","groups":[17],"key":""},{"id":"95","name":"Navrhnout zlepšení","descriptionHtml":"","callToAction":"Navrhnout zlepšení","introHtml":"Víte o něčem, co bychom mohli dělat lépe? Rádi si to poslechneme.","icon":10548,"iconUrl":"https://mepatek.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10548","groups":[17],"key":""},{"id":"88","name":"Technická podpora","descriptionHtml":"","callToAction":"Technická podpora","introHtml":"Potřebujete pomoc s nastavením nebo řešením problémů? Výběrem této položky požádáte o pomoc.","icon":10529,"iconUrl":"https://mepatek.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10529","groups":[17],"key":""},{"id":"96","name":"Žádost o instalaci a nastavení doplňku","descriptionHtml":"","callToAction":"Žádost o instalaci a nastavení doplňku","introHtml":"Máte zájem o instalaci doplňku a jeho základní nastavením po instalaci?","icon":10470,"iconUrl":"https://mepatek.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[17],"key":""},{"id":"92","name":"E-mailová žádost","descriptionHtml":"","callToAction":"E-mailová žádost","introHtml":"Žádost byla obdržena z kanálu vaší e-mailové podpory.","icon":10536,"iconUrl":"https://mepatek.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""}],"reqGroups":[{"id":17,"name":"Obecné"}],"orderMapping":{"17":[96,88,89,90,91,93,94,95]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"3ef21aa8-0299-33a7-9f3e-ec93d343b6e3","appLinkName":"System Confluence","appLinkUrl":"https://mepatek.atlassian.net/wiki","spaceKey":"WFLOW","spaceName":"Wflow","spaceUrl":"https://mepatek.atlassian.net/wiki/spaces/WFLOW","isServer":false},"labels":[],"projectKey":"WFLOW","serviceDeskId":8,"kbLinkDomainURLs":["https://mepatek.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"WFLOW","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"čeština (Česko)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyYzlmYThkMC03MWMyLTQyOGYtODkyNS04MTI3ODJlNjEzMTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM3NTkzMTEsIm5iZiI6MTc0Mzc1ODExMX0.NJ8B6U4ZdxUgjI-CtMK9sdlFXx9k0HauboZZ9QBsW4c","targetCollection":"upload-project-10032","endpointUrl":"https://api.media.atlassian.com","clientId":"2c9fa8d0-71c2-428f-8925-812782e61318","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":96,"projectId":10032,"form":{"name":"Žádost o instalaci a nastavení doplňku","descriptionHtml":"","callToAction":"Žádost o instalaci a nastavení doplňku","intro":"Máte zájem o instalaci doplňku a jeho základní nastavením po instalaci?","instructions":"","icon":10470,"iconUrl":"https://mepatek.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Zaslat potvrzení na e-mail","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Název firmy","description":"Zadejte název Vaší firmy nebo svoje jméno","descriptionHtml":"Zadejte název Vaší firmy nebo svoje jméno","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/8/create/96","requestValidateBaseUrl":"/servicedesk/customer/portal/8/validate/96","calendarParams":{"firstDay":1,"date":"2025-04-04T11:15:11+0200","useISO8601WeekNumbers":true,"dateIfFormat":"%d.%m.%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"3ef21aa8-0299-33a7-9f3e-ec93d343b6e3","appLinkName":"System Confluence","appLinkUrl":"https://mepatek.atlassian.net/wiki","spaceKey":"WFLOW","spaceName":"Wflow","spaceUrl":"https://mepatek.atlassian.net/wiki/spaces/WFLOW","isServer":false},"labels":[],"projectKey":"WFLOW","serviceDeskId":8,"kbLinkDomainURLs":["https://mepatek.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyYzlmYThkMC03MWMyLTQyOGYtODkyNS04MTI3ODJlNjEzMTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM3NTkzMTEsIm5iZiI6MTc0Mzc1ODExMX0.NJ8B6U4ZdxUgjI-CtMK9sdlFXx9k0HauboZZ9QBsW4c","targetCollection":"upload-project-10032","endpointUrl":"https://api.media.atlassian.com","clientId":"2c9fa8d0-71c2-428f-8925-812782e61318","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":1,"updated":"2022-01-30T13:47:00.815Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[96],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":1,"name":"Zákazník doplněk Wflow","submit":{"lock":false,"pdf":false}},"layout":[{"version":1,"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":4},"localId":"5ff674e9-b951-4b86-a0d6-2a7c58c4295c"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":5},"localId":"1a46d088-3bca-43f5-bfa9-9b7ad7ce535b"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":2},"localId":"31fd5cc8-d447-4a76-a555-152ff14594cd"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":3},"localId":"c60d0757-00c3-493c-82f4-6685bf15636e"}},{"type":"paragraph","content":[]}]}]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":6},"localId":"4d9948ec-6ced-46af-822a-39634feb6e28"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{"1":{"conditions":[]}},"questions":{"4":{"type":"ts","label":"Telefon","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"5":{"type":"te","label":"Email","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"6":{"type":"pg","label":"Poznámka","description":"Chcete nám napsat, kdy nebo jak Vás máme kontaktovat? Máte další informace? Napište nám je sem","validation":{"rq":false},"jiraField":"description","questionKey":""},"2":{"type":"ts","label":"IČO","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"3":{"type":"ts","label":"DIČ","description":"","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"7b367fb0-5a30-495a-8f89-d0f3be11ca6c"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":1,"updated":"2022-01-30T13:47:00.815Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[96],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":1,"name":"Zákazník doplněk Wflow","submit":{"lock":false,"pdf":false}},"layout":[{"version":1,"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":4},"localId":"5ff674e9-b951-4b86-a0d6-2a7c58c4295c"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":5},"localId":"1a46d088-3bca-43f5-bfa9-9b7ad7ce535b"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":2},"localId":"31fd5cc8-d447-4a76-a555-152ff14594cd"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":3},"localId":"c60d0757-00c3-493c-82f4-6685bf15636e"}},{"type":"paragraph","content":[]}]}]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":6},"localId":"4d9948ec-6ced-46af-822a-39634feb6e28"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{"1":{"conditions":[]}},"questions":{"4":{"type":"ts","label":"Telefon","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"5":{"type":"te","label":"Email","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"6":{"type":"pg","label":"Poznámka","description":"Chcete nám napsat, kdy nebo jak Vás máme kontaktovat? Máte další informace? Napište nám je sem","validation":{"rq":false},"jiraField":"description","questionKey":""},"2":{"type":"ts","label":"IČO","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"3":{"type":"ts","label":"DIČ","description":"","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"7b367fb0-5a30-495a-8f89-d0f3be11ca6c"},"linkedJiraFields":["description"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}